Wakamatsuya

The ryokan provides transport pick up n drop off from the Zao Onsen bus terminal. All staff from driver, front desk to dining employees were very polite, obliging and provided very good customer service. Dinners n breakfasts were excellent and hosted in private rooms. Snow boots were loaned free. We used the private family onsen (first come first serve basis) for 40 mins and thoroughly enjoyed the sulphur spring water.

Very well designed and setup. close to bus terminal and walking distance (10min) to Rodeway. The meals were presented in amazing setup. Onsen little small but was great. The staff were top notch despite having some limited English.

This place is beautiful in every way. The staff were incredibly helpful and nice. The room was spacious, clean and had the most incredible view of the surrounding snowcapped mountains. Location was great. And the private bathhouse was a plus for someone shy like me.