Wakamatsuya
מה אורחים אומרים
The ryokan provides transport pick up n drop off from the Zao Onsen bus terminal. All staff from driver, front desk to dining employees were very polite, obliging and provided very good customer service. Dinners n breakfasts were excellent and hosted in private rooms. Snow boots were loaned free. We used the private family onsen (first come first serve basis) for 40 mins and thoroughly enjoyed the sulphur spring water.
Constance
ינואר 2023
The hotel was lovely and staff were excellent. Great location and an easy walk to the ski field and village for dinner. I stayed in a traditional Japanese room and the view of the village was beautiful. The staff were always helpful and very friendly. Highly recommend.
Louise
מרץ 2024
Very well designed and setup. close to bus terminal and walking distance (10min) to Rodeway. The meals were presented in amazing setup. Onsen little small but was great. The staff were top notch despite having some limited English.
Steven
פברואר 2023
A nice ryokan with a nice onsen. Very hospitable staff. The free milk/coffee/pudding service at the lounge is a nice touch, especially the fresh milk is very creamy and delicious. They served the famous Zao beef for dinner which was delicious. The room is huge and comfortable with all the amenities
Isaac
אוקטובר 2023
This place is beautiful in every way. The staff were incredibly helpful and nice. The room was spacious, clean and had the most incredible view of the surrounding snowcapped mountains. Location was great. And the private bathhouse was a plus for someone shy like me.
Rachel
פברואר 2023
Nice ryokan with good view and good service staffs
Quek
דצמבר 2022
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